Frequently Asked Questions about Kiki Torches
Q: What kind of picture can I use?
A: Any pictures, graphics or logos will do! All you have to do is put it on an 8.5 x 11 standard sheet of paper. You can also use Photo Paper if you chose.
Q: Is this torch durable?
A: Yes, very durable as a matter of fact most people that see it and hold it, immediately comment how durable it is compared to what you are used to in the local stores.
Q: Do you ship them with the photo already in the Kiki Torch?
A: Not just yet today, but that will be wonderful enhancement coming soon to our checkout step on our website.
Q: What is the burn time of the Kiki Torch with the oil in the oil can?
A: When the Kiki Torch oil can is 3/4 full, this will give you about 10 hours of enjoyment!
Q: How easy is it to fill the oil can?
A: Extremely easy, with our wide-mouth oil you can simply pour enough oil to fill the can ½ to no more than ¾ way.
Q: Can these be used indoors?
A: No - outdoors only please.
Q: How far apart should you space them if I get more than one?
A: Typically, you want to keep them about 4 feet apart to give you the illumination and ambiance.
Q: How do you extinguish the Kiki Torch?
A: The Kiki Torch comes with a snuffer cap, be sure to put the cap on tight not letting any air/oxygen under the snuffer cap when you want to extinguish. Be confident when snuffing out the Kiki Torches, meaning no hesitation when snuffing.
Q: What is the size of the Kiki Torch?
A: With the Kiki Torch you get 4 sizes in 1 product. Kiki Torches can be used as a tabletop, or up to 6 feet in height. You get 3 pole segments so that you can determine what size is best for your outdoor space. Or visit us at www.kikitorches.com to view our infographic
Q: Do you offer any other colors today?
A: Today the only color is Sunset Bronze, more colors to come in the near future.
Customer Service or Order Questions
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